clear communications

The blame game leaves questions hanging

Whose fault is the delay in delivering Pfizer-Biontech’s COVID-19 vaccines delay to Canada? The current debate makes it impossible to say. The debate also offers excellent lessons for communicators. Provincial premiers like Ontario’s Dougie Ford blame the federal government—but in Dougie’s newfound low-key style, he offers useful advice like, “I’d be on the phone call, […]

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Knee injuries and communication

If you follow my communication on Facebook, you’ll know that last week, I injured my knee pretty severely in a mundane household accident. (My older son, The Blond Ravin’, says that’s proof that no one should undertake home improvements, but that’s another post I’ll have to figure out how to connect with “communication.”) I ended […]